Terms and Conditions
Effective Date: 11/03/2025
Last Updated: 19/06/2025
Please read these Terms and Conditions (“Terms”) carefully before accessing or using StoreRank.ai (“we”, “us”, “our”, or the “Service”). By using our website or software, you agree to be bound by these Terms, which govern your use of the StoreRank.ai platform.
If you do not agree with these Terms, you may not access or use the Service.
1. Overview of the Service
StoreRank.ai is a software platform designed to help Shopify merchants increase visibility in large language model (LLM) search systems such as ChatGPT, Claude, and Perplexity. We do this through structured data enhancements, AI-powered product content optimization, schema injection, and technical improvements to make online stores more discoverable by AI tools.
2. Eligibility
You must be at least 18 years old and able to enter into legally binding agreements to use StoreRank.ai. By accessing or using the Service, you represent and warrant that you meet these eligibility requirements.
If you are using the Service on behalf of an organization or company, you represent and warrant that you are authorized to bind that entity to these Terms.
3. Account Registration
To access certain features, you may be required to register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
You agree to notify us immediately of any unauthorized use of your account.
4. Shopify Integration
By connecting your Shopify store, you grant StoreRank.ai permission to access, analyze, and modify store data necessary for optimization, including but not limited to:
Product titles, descriptions, images, alt text, tags, metadata
Store pages (FAQs, collections, homepage)
Schema implementation and sitemap updates
We will only access data required to deliver the service and never sell or misuse your data. You retain full ownership of your store content.
5. AI-Generated Content
Our service may use third-party AI APIs (e.g. OpenAI, Claude, Mistral) to generate product descriptions, FAQs, metadata, and internal linking content.
Important:
You are responsible for reviewing and approving any AI-generated content before it goes live.
We do not guarantee the accuracy, legality, or appropriateness of the AI output.
You acknowledge that AI-generated content is probabilistic and may occasionally be inaccurate or incomplete.
We are not liable for any outcomes resulting from the publication of such content.
6. Acceptable Use
You agree not to misuse the Service or attempt to:
Reverse-engineer, decompile, or copy our platform or its source code
Scrape or harvest content or user data from the Service
Circumvent security or access restrictions
Use the Service to create, upload, or distribute unlawful, abusive, or harmful content
Interfere with other users or violate any applicable laws
Violation of these rules may result in account suspension or termination.
7. Fees, Payments, and Subscriptions
StoreRank.ai may offer free and paid subscription plans. By choosing a paid plan, you agree to:
Pay all fees associated with your subscription
Provide accurate and up-to-date payment information
Authorize recurring billing (monthly or annually) unless canceled
Cancellations and Refunds:
You may cancel your subscription at any time via your dashboard
Upon cancellation, access to premium features will continue until the end of the billing cycle
Refunds are not guaranteed but may be considered on a case-by-case basis
We reserve the right to modify pricing and plan features with prior notice.
8. Intellectual Property
All rights, title, and interest in the StoreRank.ai platform, including software, code, trademarks, visual design, and written content, are owned by us or licensed to us.
You may not:
Copy, resell, or redistribute the platform or its contents
Use our branding or trademarks without permission
Claim ownership over any part of our platform
You retain ownership of your store data and content.
9. Service Availability and Updates
We aim to provide high availability but do not guarantee uninterrupted or error-free operation. We reserve the right to:
Modify or discontinue parts of the service with or without notice
Push updates, new features, or improvements
Restrict access for security or maintenance reasons
We are not liable for any temporary downtime, data loss, or performance issues arising from these changes.
10. Third-Party Services
Our platform may integrate with or rely on third-party tools (e.g., Shopify, OpenAI, Google Search, Serper API). Your use of these third-party services is subject to their respective terms and policies.
We are not responsible for any data handling, content generation, or service issues related to third-party platforms.
11. Limitation of Liability
To the maximum extent permitted by law, StoreRank.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.
Our total liability for any claims under these Terms shall not exceed the amount you paid us (if any) in the 6 months prior to the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless StoreRank.ai and its affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from:
Your use or misuse of the platform
Your violation of these Terms
Your publication of AI-generated or modified content
13. Termination
We reserve the right to suspend or terminate your access to the Service at our discretion, especially if you violate these Terms or engage in abuse, fraud, or misuse.
You may terminate your account at any time by emailing us or using your dashboard.
Upon termination, your access to premium features will end, and we may delete stored data in accordance with our Privacy Policy.
14. Changes to These Terms
We may revise these Terms from time to time. We will notify you via email or an in-app message if changes are material. Your continued use of the Service constitutes acceptance of the updated Terms.
15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed under the laws of [Insert Country, e.g. Netherlands or United States, depending on your legal entity].
Any disputes shall first be attempted to be resolved informally. If resolution cannot be reached, the dispute shall be submitted to binding arbitration or a competent court in [Insert jurisdiction].
16. Contact Us
If you have questions, concerns, or feedback regarding these Terms, contact us at: