Terms and Conditions

Effective date: 1 October 2025 Last updated: 4 August 2026

Please read these Terms and Conditions (“Terms”) carefully before accessing or using StoreRank.ai (“StoreRank”, “we”, “us”, “our”, or the “Service”). By installing our Shopify app, creating an account, or otherwise using the Service, you agree to be bound by these Terms.

If you do not agree, do not use the Service.

StoreRank® is a registered trademark. See section 11.

1. Definitions

“Merchant Data” means data we access from or write to your Shopify store, including product data, page content, theme assets, orders, sessions, and store configuration.

“Generated Content” means any output produced by the Service using AI, including product titles, descriptions, meta fields, alt text, FAQs, schema markup, llms.txt files, and articles.

“Automated Action” means any change the Service makes to your store without you approving that specific change at the moment it happens, including scheduled jobs, auto-publishing, and auto-sync of files.

“Beta Feature” means any feature we label as beta, preview, early access, or experimental.

2. Overview of the Service

StoreRank.ai is a Shopify app that helps merchants improve their visibility in AI search engines and large language models such as ChatGPT, Claude, Gemini, and Perplexity. The Service includes AI-powered content optimization, llms.txt and schema generation, automated article generation, AI mention tracking, and AI traffic and revenue analytics.

Features may be added, changed, or removed over time. We describe current functionality in the app and on storerank.ai, and those descriptions are not a contractual commitment to keep any specific feature available.

3. Eligibility

You must be at least 18 years old and able to enter into a legally binding agreement. If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms, and “you” refers to both you and that entity.

The Service is intended for business use. If you are a consumer under mandatory law in your jurisdiction, nothing in these Terms limits rights you cannot waive.

4. Account and access

To use the Service you must install our app through the Shopify App Store and maintain an active Shopify store. You are responsible for:

Keeping your account information accurate and up to date.
Keeping your login credentials secure.
All activity that takes place under your account, including activity by staff, agencies, contractors, or anyone else you give access to.

Notify us immediately at support@storerank.ai if you suspect unauthorized access.

5. Shopify integration and data access

By installing StoreRank.ai you grant us permission to access, read, analyze, and in some cases modify Merchant Data necessary to deliver the Service, including:

Product data (titles, descriptions, images, alt text, tags, metadata, variants).
Store pages (about, contact, FAQs, collections, homepage, blog).
Structured data, schema markup, robots.txt, and llms.txt files.
Order and sales data used for attribution and analytics.
Theme assets where required for schema or snippet injection.
Connected third-party accounts you authorize, such as Google Search Console.

We only access and process data needed to operate the Service. We do not sell your data. You retain full ownership of your store content.

You are responsible for making sure you have the right to grant us this access, including where your store is managed by an agency or a third party.

6. Data protection and processing roles

For personal data contained in Merchant Data, you act as the data controller and we act as the data processor under the GDPR and equivalent laws. We process personal data only on your documented instructions, which includes your use of the Service as configured by you.

Our processing of personal data is described in our Privacy Policy, which forms part of these Terms.
We use sub-processors to deliver the Service, including hosting, AI, and data providers. A current list is available on request at support@storerank.ai. We will give reasonable notice before adding a sub-processor that materially changes how your data is processed.
We apply appropriate technical and organizational measures to protect Merchant Data, including access controls, encryption in transit, and restricted internal access.
We will notify you without undue delay after becoming aware of a personal data breach affecting your Merchant Data, and will provide the information you reasonably need to meet your own notification obligations.
We support Shopify’s mandatory data request, customer redaction, and shop redaction webhooks and will respond to them within the timeframes Shopify requires.

If you require a separate Data Processing Agreement, contact support@storerank.ai. Where a signed DPA exists between us, it takes precedence over this section for the subject matter it covers.

7. AI-generated content and automated actions

The Service uses third-party AI providers (including but not limited to OpenAI and Anthropic) to generate Generated Content.

You acknowledge and agree that:

AI output is probabilistic and may contain inaccuracies, omissions, or unsuitable phrasing.
You are responsible for reviewing, editing, and approving any Generated Content before it is published to your storefront.
We do not guarantee the accuracy, legality, compliance, or commercial performance of Generated Content.
We are not liable for any consequences arising from published Generated Content, including factual errors, regulatory issues, product claims, or customer complaints.

You are responsible for making sure Generated Content does not infringe any third-party rights and does not violate laws applicable to your store, industry, or geography. This includes advertising, labeling, health, and product claim rules that apply to what you sell.

Automated Actions. Some features can act on your store on a schedule or without a per-item approval step, including article auto-publishing, llms.txt regeneration, robots.txt updates, schema injection, and scheduled optimization jobs. These features are off by default unless stated otherwise in the app. Where you enable them:

You are instructing us to make those changes on your behalf.
You remain responsible for what appears on your storefront as a result.
You can disable them at any time in the app, and we will stop making that category of change going forward. Changes already applied remain in place until you revert them.

AI provider terms. Generated Content is subject to the terms of the underlying AI providers. We configure our provider integrations so that Merchant Data submitted through the Service is not used to train those providers’ models, to the extent the providers offer that control. We cannot guarantee provider behavior beyond the controls they make available.

8. Beta and early access features

We may make Beta Features available to you. Beta Features are provided as is, may be incomplete or unstable, may change or be withdrawn at any time, and are excluded from any commitment in these Terms regarding availability or performance. Use of a Beta Feature is at your own risk, and you should not rely on it for business-critical work.

9. Acceptable use

You agree not to:

Reverse-engineer, decompile, disassemble, or copy the Service or its source code.
Scrape, harvest, or extract data from the Service beyond what is exposed through normal use.
Circumvent or attempt to circumvent any security, access, rate limit, or usage limit, including by creating multiple accounts or stores to exceed plan limits.
Use the Service to generate or publish unlawful, defamatory, harmful, deceptive, or infringing content.
Use the Service to generate fake reviews, deceptive claims, or content designed to manipulate consumers or platforms in ways that violate their policies or applicable law.
Use the Service to generate content that misrepresents product attributes, certifications, test results, pricing, or availability.
Interfere with other users, other Shopify merchants, or the Service itself.
Use the Service in a way that violates Shopify’s Partner Program Agreement, App Store requirements, or the terms of any connected third-party platform.
Resell, white-label, or provide the Service to third parties as a standalone offering without our written agreement. Agencies may use the Service on behalf of client stores where the client has installed the app and accepted these Terms.

Violation may result in immediate suspension or termination without refund.

10. Plans, fees, and billing

StoreRank.ai offers free and paid subscription plans. Paid plans are billed through Shopify’s billing system on a recurring basis (monthly or annually) based on the plan you select.

By subscribing, you agree to:

Pay all fees associated with your plan.
Authorize recurring billing through Shopify until you cancel.
Any applicable taxes based on your billing location.

Usage limits. Some features have monthly usage limits, for example number of optimized products, number of articles generated, or number of tracked queries. Limits reset on your billing cycle unless stated otherwise. Unused allowance does not roll over. Exceeding a limit may require an upgrade.

Fair use. Where a feature is described as unlimited, it is subject to reasonable use. We may contact you and apply limits if usage is materially out of line with comparable merchants or places disproportionate load on the Service or our third-party providers.

Free trials. We may offer free trials on certain plans. If you do not cancel before the trial ends, you will be automatically billed for the plan you selected.

Cancellations. You may cancel at any time by uninstalling the app or changing your plan in the dashboard. Access to paid features continues until the end of the current billing cycle.

Refunds. Fees are non-refundable except where required by law or granted at our discretion on a case-by-case basis.

Pricing changes. We may change pricing or plan features at any time. Changes affecting your existing plan will be communicated at least 30 days in advance, and you may cancel before they take effect if you do not accept them.

11. Intellectual property and trademarks

All rights, title, and interest in the StoreRank.ai platform (including the software, source code, prompts, models, scoring methodology, trademarks, logos, visual design, documentation, and written content) are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription, and nothing in these Terms transfers ownership to you.

Trademarks. StoreRank® is a registered trademark of StoreRank.ai, registered with the Benelux Office for Intellectual Property (BOIP) under registration number 1547813. StoreRank.ai, the StoreRank logo, and our other brand assets are our trademarks whether or not separately registered.

You may not:

Copy, resell, sublicense, or redistribute the Service or its components.
Use our name, logo, or brand assets without prior written permission, except for accurate factual references to your use of the Service.
Register or attempt to register any domain, trademark, business name, app name, or social handle containing “StoreRank” or a confusingly similar variation, in any jurisdiction.
Use our trademarks in a way that suggests endorsement, affiliation, or partnership that does not exist.
Remove, obscure, or alter any trademark, copyright, or attribution notice in the Service.

Where you reference our mark in text, use “StoreRank®” on first use.

Your content. You retain ownership of Merchant Data and of Generated Content produced for your store, subject to the terms of the underlying AI providers. You grant us a limited license to use Merchant Data solely to operate, secure, and improve the Service and to meet legal obligations. We may use aggregated and de-identified data that does not identify you, your store, or your customers for benchmarking, analytics, and product development.

12. Feedback

If you send us ideas, suggestions, bug reports, or feature requests, you grant us a perpetual, worldwide, royalty-free right to use them without restriction or obligation to you. This does not give us any rights to Merchant Data.

13. Service availability and support

We work hard to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation and we do not offer a service level agreement unless separately agreed in writing. We may:

Modify, add, or remove features.
Push updates, improvements, or fixes.
Restrict access temporarily for maintenance, security, or investigation.
Discontinue the Service or parts of it with at least 30 days’ notice, except where a shorter period is required for legal, security, or third-party reasons.

Support is provided by email at support@storerank.ai and through in-app channels during Dutch business days. We aim to respond within one business day but do not guarantee a response or resolution time.

We are not liable for temporary downtime, degraded performance, or data loss, though we will make reasonable efforts to prevent and minimize these.

14. Third-party services

The Service integrates with and depends on third-party platforms and APIs, including Shopify, OpenAI, Anthropic, Google APIs, DataForSEO, SERPER, BrightData, and others. Your use of those services is subject to their terms, and their availability, performance, pricing, and policies are outside our control. We are not responsible for changes, failures, rate limits, or data handling by third parties.

If a third party changes or discontinues a service we rely on, we may change or remove the affected functionality without liability.

15. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee:

Any specific ranking, visibility, mention, citation, traffic, conversion, or revenue outcome in any AI platform or search engine.
That AI platforms will crawl, index, recommend, or cite your store.
That structured data, llms.txt, or schema changes will produce measurable results within any specific timeframe.
Accuracy or completeness of analytics, attribution, or tracking data, which depends on third-party signals that can be incomplete, delayed, or unavailable. Attribution is modeled from referral and session data and will not always match your other analytics tools.

Results vary based on factors outside our control, including your existing SEO foundation, domain authority, product category, pricing, competition, and the behavior of third-party AI systems.

Nothing in the Service is legal, tax, accounting, or professional advice.

16. Limitation of liability

To the maximum extent permitted by law, StoreRank.ai and its officers, employees, and affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, goodwill, data, or business opportunities.

Our total aggregate liability for all claims arising out of or related to the Service or these Terms is limited to the amount you paid us in the 6 months immediately preceding the event giving rise to the claim.

These limits apply even if we have been advised of the possibility of such damages, and even if a remedy fails of its essential purpose.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent, willful misconduct, gross negligence, death or personal injury, or fraud.

17. Indemnification

You agree to defend, indemnify, and hold harmless StoreRank.ai and its affiliates from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from:

Your use or misuse of the Service.
Your violation of these Terms.
Content you publish through or using the Service, including Generated Content.
Your violation of any law or third-party right.
Claims by your customers relating to products, orders, or content on your store.

18. Term, suspension, and termination

These Terms apply from the moment you install the app until terminated.

We may suspend or terminate your access at our discretion if you violate these Terms, abuse the Service, engage in fraudulent activity, fail to pay, or create risk for us, other users, or third parties. Where practical and lawful, we will give notice and an opportunity to fix the issue first.

You may terminate at any time by uninstalling the app through Shopify.

What happens on termination:

Your access to paid features ends at the end of the current billing cycle.
Automated Actions stop. We stop reading from and writing to your store.
Content already published to your store, including optimized product content and articles, remains on your store and remains yours. We do not revert it.
Theme snippets, schema blocks, llms.txt, and robots.txt entries added by the Service may remain in your theme or store files. You are responsible for removing them if you no longer want them. We provide removal instructions on request.
We delete or anonymize Merchant Data within 90 days of uninstall, except where we are legally required to retain it or need it to resolve a dispute or enforce these Terms. Shopify-mandated redaction webhooks are handled within Shopify’s required timeframes regardless of this window.
Sections that by their nature should survive termination (definitions, intellectual property, feedback, disclaimers, limitation of liability, indemnification, confidentiality, governing law) continue to apply.

19. Confidentiality

Each party may receive non-public information from the other. Each party agrees to protect the other’s confidential information with at least reasonable care, use it only to perform under these Terms, and not disclose it except to staff, contractors, and advisors bound by similar obligations, or where required by law. This does not apply to information that is public, independently developed, or lawfully received from a third party.

20. Publicity

We may identify you as a StoreRank customer by store name and logo in marketing materials. You can opt out at any time by emailing support@storerank.ai, and we will stop using your name and logo in new materials within a reasonable period. Any other use of your brand, including case studies, quotes, and screenshots of your data, requires your prior approval.

21. Export controls and sanctions

You represent that you are not located in, and are not acting on behalf of anyone located in, a country or region subject to comprehensive EU, UN, UK, or US sanctions, and that you are not listed on any applicable sanctions or restricted party list. You agree not to use the Service in violation of applicable export control or sanctions laws.

22. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will notify you by email or in-app notice at least 30 days before they take effect. Your continued use of the Service after the effective date means you accept the revised Terms. If you do not accept them, your remedy is to stop using the Service and uninstall the app.

We will keep the effective date and last updated date at the top of this page current.

23. Force majeure

We are not liable for any failure or delay caused by events outside our reasonable control, including internet or hosting outages, third-party API failures or policy changes, natural disasters, war, strikes, government action, or other force majeure events.

24. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.

25. Notices and electronic communications

We may send notices to the email address associated with your Shopify store or your StoreRank account, or display them in the app. It is your responsibility to keep that address current. Notices to us go to support@storerank.ai. You agree to receive communications electronically and that electronic notices satisfy any legal requirement that a communication be in writing.

26. Severability and entire agreement

If any part of these Terms is found unenforceable, that part will be limited or removed to the minimum extent necessary and the rest remains in effect.

These Terms, together with our Privacy Policy, any Data Processing Agreement, the Affiliate Program Terms where applicable, and any plan-specific terms, make up the entire agreement between you and StoreRank.ai regarding the Service and supersede any prior agreements. If there is a conflict, a signed agreement between us takes precedence, then plan-specific terms, then these Terms.

Failure to enforce any provision is not a waiver of it.

27. Governing law and disputes

These Terms are governed by the laws of the Netherlands, without regard to conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before starting formal proceedings, both parties agree to try to resolve the dispute informally by contacting the other in writing and allowing 30 days to respond. Any dispute that cannot be resolved informally will be submitted to the competent courts of Rotterdam, the Netherlands, unless mandatory local law provides otherwise.

28. Contact

Questions, concerns, or feedback about these Terms:

support@storerank.ai

StoreRank.ai Affiliate Program Terms

Effective date: 24 April 2026 Last updated: 4 August 2026

By joining the StoreRank.ai Affiliate Program, you agree to these terms. These terms are in addition to the StoreRank.ai Terms and Conditions above, which apply to your use of the Service.

1. Eligibility

You must be 18 or older and legally able to enter contracts in your jurisdiction.
You must have a legitimate website, newsletter, social account, community, or client base relevant to Shopify, e-commerce, SEO, or marketing.
We review all applications and reserve the right to approve or reject any applicant at our discretion.

2. How it works

Approved affiliates receive a unique coupon code.
When a Shopify merchant installs StoreRank.ai and enters your coupon code at checkout, the referral is attributed to you.
Attribution is manual and coupon-based. Referrals without your coupon code entered cannot be attributed retroactively.
We determine attribution in good faith based on our records, and our records are the reference point in case of a dispute.

3. Commission

You earn a recurring commission at the rate stated in your affiliate dashboard on the net subscription revenue of each referred merchant, for as long as they remain a paying customer.
Commissions are calculated on amounts actually collected, after refunds, chargebacks, taxes, and payment processing fees.
Trial periods, free plans, and non-paying installs do not generate commission.
We may change the commission rate for future referrals with 30 days’ notice. Referrals attributed before the change keep their existing rate for the life of that subscription.

4. Payouts

Minimum payout threshold: $100 USD.
Payouts are made monthly via PayPal Mass Payouts.
You are responsible for providing a valid PayPal email. Failed transfers due to incorrect details are your responsibility.
Balances below the threshold roll over to the next month.
Unclaimed balances expire after 12 months of affiliate inactivity.
Commissions are inclusive of any VAT or other taxes where applicable. You are responsible for your own tax reporting and for providing any invoice or tax details we reasonably need.

5. Prohibited promotion methods

You may not:

Self-refer. Using your own coupon code on your own Shopify store, or on stores you own, operate, or control.
Run coupon, deal, or voucher sites that primarily exist to aggregate discount codes.
Bid on branded keywords in paid search, including “StoreRank”, “StoreRank.ai”, “Store Rank AI”, or any misspellings or variations, on Google, Bing, Meta, TikTok, or any other ad platform.
Use our trademarks, logos, or brand name in domain names, subdomains, URLs, app names, or social handles.
Impersonate StoreRank.ai or suggest you are an official representative, employee, reseller, or the product itself.
Send unsolicited email, SMS, or DMs (spam) to promote the product.
Post fake reviews, or solicit, incentivize, or gate reviews, on the Shopify App Store, G2, Capterra, Trustpilot, or any review platform.
Make false or misleading claims about the product, its features, pricing, or results, including guarantees of rankings, mentions, traffic, or revenue.
Run incentivized traffic schemes (cashback, rewards, pay-to-click, forced clicks).
Use malware, adware, cookie stuffing, iframe injection, or any form of traffic fraud.
Use automated or AI-generated content at scale in a way that misrepresents your own testing or experience with the product.
Promote via adult, hateful, illegal, or otherwise harmful content.

Violation results in immediate termination and forfeiture of unpaid commissions.

6. Disclosure

You must clearly disclose your affiliate relationship wherever you promote StoreRank.ai, in line with FTC guidelines and any local equivalent (ASA in the UK, EU consumer protection and unfair commercial practices rules, and similar).

7. Refunds and chargebacks

If a referred merchant cancels, refunds, or charges back within their first 60 days, the related commission is reversed.
Ongoing commissions stop the moment a merchant cancels their subscription.
We may offset reversed commissions against future payouts.

8. Cookies and attribution

We do not currently use cookie-based attribution. All referrals must be tracked via your unique coupon code.
Last-entered coupon wins if multiple codes are attempted.

9. Intellectual property

StoreRank® is a registered trademark of StoreRank.ai, registered with the Benelux Office for Intellectual Property (BOIP) under registration number 1547813.
We grant you a limited, non-exclusive, revocable license to use our name and approved brand assets solely to promote StoreRank.ai during your participation in the program.
You may not modify our logo, create derivative marks, or register anything containing our name.
This license ends automatically when your participation ends, and you must stop using our brand assets within 14 days.
All rights not expressly granted are reserved.

10. Relationship

You are an independent contractor. Nothing in these terms creates an employment, partnership, joint venture, or agency relationship. You are responsible for your own taxes in your jurisdiction.

11. Termination

Either party may end the affiliate relationship at any time, for any reason, with written notice (email is fine).
We may terminate immediately and withhold unpaid commissions if we reasonably suspect fraud, policy violation, or breach of these terms.
On termination, your coupon code is deactivated and no further commissions accrue.

12. Changes

We may update these terms at any time. Material changes will be communicated via email at least 30 days in advance. Continued participation after changes take effect means you accept the new terms.

13. Liability

StoreRank.ai is not liable for any indirect, incidental, or consequential damages related to your participation in the program. Our total liability is capped at the commissions paid to you in the 6 months preceding the claim.

14. Governing law

These terms are governed by the laws of the Netherlands. Disputes that cannot be resolved informally will be submitted to the competent courts of Rotterdam, the Netherlands.

15. Contact

support@storerank.ai